Community Care Coordination

The Community Care Coordination Referral Process

Community Care Coordination within NovumHealth aims to support and develop the self-care capacity of beneficiaries with complex conditions and/or diverse support needs. An effective Case Management referral system aids in developing close relationships across all levels of the health system and helps to ensure patients receive the best possible care by the most appropriate service provider. A good Community Care Coordination referral system helps to ensure the following:

• Patients with complex care needs can access care coordination services in a timely manner.
• Community Care Coordination services are used optimally and cost-effectively.

To provide notification of a member admission or visit, or to request care coordination or case management for a member complete the NovumHealth Clinical Communications Notice form located in resources. Begin by selecting the appropriate location.

*Northern Utah which includes the following counties: Davis, Summit, Utah, Salt Lake, Wasatch, Weber, Morgan, Cache, and Tooele.
*Southern Utah which includes the following counties: Beaver, Piute, Wayne, Iron, Garfield, San Juan, Washington and Kane.